All Systems Operational

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This page is dedicated to keeping you informed on status updates from Kauneonga.

Uptime over the past 90 days. View historical uptime.
Admins Operational
90 days ago
100.0 % uptime
Today
Script Builder Operational
90 days ago
100.0 % uptime
Today
Oncall Calendar Operational
90 days ago
100.0 % uptime
Today
Simple IVR Operational
90 days ago
100.0 % uptime
Today
Enhanced IVR Operational
90 days ago
100.0 % uptime
Today
To Dos Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Supervisors Operational
90 days ago
100.0 % uptime
Today
Supervisor Dashboard Operational
90 days ago
100.0 % uptime
Today
Supervisor Actions Operational
90 days ago
100.0 % uptime
Today
QA AI Operational
90 days ago
100.0 % uptime
Today
Agents Operational
90 days ago
100.0 % uptime
Today
Inbound Calls Operational
90 days ago
100.0 % uptime
Today
Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Call Transfers Operational
90 days ago
100.0 % uptime
Today
Call Conferences Operational
90 days ago
100.0 % uptime
Today
Scripts Operational
90 days ago
100.0 % uptime
Today
Recalls Operational
90 days ago
100.0 % uptime
Today
To Dos Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
ACD Operational
90 days ago
100.0 % uptime
Today
Two-Way SMS Operational
90 days ago
100.0 % uptime
Today
Users Operational
90 days ago
100.0 % uptime
Today
Messages Operational
90 days ago
100.0 % uptime
Today
Liberty Mobile App Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Messages API Operational
90 days ago
100.0 % uptime
Today
Call Recordings API Operational
90 days ago
100.0 % uptime
Today
To Dos API Operational
90 days ago
100.0 % uptime
Today
Voice AI Assistant Operational
90 days ago
100.0 % uptime
Today
SMS/MMS Operational
90 days ago
100.0 % uptime
Today
Kauneonga Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 3, 2026

No incidents reported today.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
Intermittent Outbound Ringback Issue
Resolved - Our team has resolved the intermittent outbound ringback issue affecting some outbound calls to external providers. During the incident, some outbound calls may have briefly rung once before continuing to connect normally. Calls continued completing successfully, and we did not observe a broader service impact.

We have applied the necessary updates and are continuing to monitor outbound call paths to ensure ringback behavior remains stable.
May 29, 14:26 EDT
Identified - We are currently investigating an intermittent issue where some outbound calls to external providers may ring once while the call continues connecting properly. Calls are still completing successfully. At this time, we do not believe there is a service impact, but the caller experience may be affected on certain outbound calls due to inconsistent early media/ringback behavior from external providers.

Our team is actively monitoring the issue and reviewing affected call paths with the appropriate upstream providers. We will share additional updates as more information becomes available.
May 28, 13:33 EDT
May 28, 2026
May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

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