All Systems Operational

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This page is dedicated to keeping you informed on status updates from Kauneonga.

Uptime over the past 90 days. View historical uptime.
Admins Operational
90 days ago
100.0 % uptime
Today
Script Builder Operational
90 days ago
100.0 % uptime
Today
Oncall Calendar Operational
90 days ago
100.0 % uptime
Today
Simple IVR Operational
90 days ago
100.0 % uptime
Today
Enhanced IVR Operational
90 days ago
100.0 % uptime
Today
To Dos Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Supervisors Operational
90 days ago
100.0 % uptime
Today
Supervisor Dashboard Operational
90 days ago
100.0 % uptime
Today
Supervisor Actions Operational
90 days ago
100.0 % uptime
Today
QA AI Operational
90 days ago
100.0 % uptime
Today
Agents Operational
90 days ago
100.0 % uptime
Today
Inbound Calls Operational
90 days ago
100.0 % uptime
Today
Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Call Transfers Operational
90 days ago
100.0 % uptime
Today
Call Conferences Operational
90 days ago
100.0 % uptime
Today
Scripts Operational
90 days ago
100.0 % uptime
Today
Recalls Operational
90 days ago
100.0 % uptime
Today
To Dos Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
ACD Operational
90 days ago
100.0 % uptime
Today
Two-Way SMS Operational
90 days ago
100.0 % uptime
Today
Users Operational
90 days ago
100.0 % uptime
Today
Messages Operational
90 days ago
100.0 % uptime
Today
Liberty Mobile App Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Messages API Operational
90 days ago
100.0 % uptime
Today
Call Recordings API Operational
90 days ago
100.0 % uptime
Today
To Dos API Operational
90 days ago
100.0 % uptime
Today
Voice AI Assistant Operational
90 days ago
100.0 % uptime
Today
SMS/MMS Operational
90 days ago
100.0 % uptime
Today
Kauneonga Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 18, 2026

No incidents reported today.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
Scheduled Maintenance and Upgrades: RDS Minor Upgrade
Completed - The scheduled maintenance has been completed.
Apr 16, 12:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 12:00 EDT
Scheduled - 12:00 PM–12:15 PM EST on April 16. Our engineering team will perform routine infrastructure maintenance, including an upgrade to our RDS version in the US. This work is intended to improve scalability, performance, and resource efficiency across the platform. No action is required at this time. Thank you for your continued trust.

If any impact is experienced, it is expected to be brief, approximately 1–2 minutes. If needed, please sign out, clear your cache, and sign back in.
Apr 16, 11:19 EDT
Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026
Scheduled Maintenance and Upgrades: Kubernetes Minor Upgrade
Completed - The scheduled maintenance has been completed.
Apr 8, 13:23 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 12:30 EDT
Scheduled - Scheduled - 12:30 PM–1:00 PM EST on April 8. Our engineering team will perform routine infrastructure maintenance, including an upgrade to our Kubernetes in the US. This upgrade improves scalability, performance, and resource efficiency across the platform. No customer impact is expected during this maintenance window. No action is required at this time. Thank you for your continued trust.
Apr 8, 12:21 EDT
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026
Intermittent Pusher API Errors for some traffic — resolved
Resolved - 10:06pm -10:21pm EST April 5. Our realtime messaging provider, Pusher (https://status.pusher.com/incidents/gh2l0xwg2y1b), experienced intermittent API errors affecting a subset of traffic. The issue was identified, traffic was rerouted, and services have been fully restored with no ongoing impact observed. We are continuing to implement additional safeguards to further improve resilience.
Apr 5, 22:00 EDT
Apr 4, 2026

No incidents reported.

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